Personal Data Clarification Text and Distance Sales Agreement ()
CLARIFICATION TEXT ABOUT CUSTOMER PERSONAL DATA
Information Text About This Customer Personal Data (“Information Text”), Personal Data Protection Law No. 6698 (“Law”) Communiqué on the Procedures and Principles to be Followed in Fulfilling the Disclosure Obligation with Article 10 (“Notification”) King Pazarlama ve Dış Ticaret Anonim Şirketi, as the data controller within the scope of (“KING/COMPANY”) Prepared by.
You can always use this Information Text within the framework of any changes that may be made in the current legislation; We reserve the right to update personal data processing, transfer purposes, collection methods and other headings in the text. You can easily follow the updates and other detailed information about your personal data under the "Protection of Personal Data" heading on our website.
Your personal data processed within the scope of this Information Text is as follows:
Identity:Name – surname, date of birth, T.R. Identification number, tax identification number;
Contact: Phone number, work address, home address, e-mail address;
Finance: Bank information, credit card data (if available), e-invoice information;
Other Data: Customer transaction data, legal transaction data, log record of transactions made on the website, information received within the scope of calls at the call center, information received at the time of online sales, data processed by membership activities.
(1) Legal Reason for Processing Your Personal Data
For the following purposes, we request from you your personal data collected by the methods specified in this Information Text, which will enable us to carry out the necessary work to fulfill our legal obligations arising from the relevant legislation. Provided that it is not used outside the purposes and scope specified in this Information Text, it is processed based on legal reasons in accordance with the Consumer Protection Law No. 6502 and other relevant legislation and Articles 5 and 6 of the Personal Data Protection Law, by taking technical and administrative measures regarding data security. . In order to use it in various marketing and advertising activities, processing is carried out only with your explicit consent.
(2) Transfer of Your Personal Data
Your personal data, collected by us as specified in this Information Text and processed for the specified purposes, is shared with company stakeholders, company officials, affiliates and subsidiaries, natural persons or private law legal entities, suppliers, within the scope of the personal data processing conditions and purposes specified in Article 8 of the Law. It may be shared due to the nature of the service. However, personal data is shared with courts and other public institutions due to and limited to our legal obligations.
Necessary technical and legal measures are taken to prevent rights violations during data transfer to third parties. However, KİNG is not responsible for any violations that occur due to the data protection policies of the third party receiving personal data and in the risk area under the responsibility of the third party.
(3) Collection of Your Personal Data
Your personal data is collected by us by automatic and/or non-automatic methods, in writing or electronically. Information collected from you by different methods or at different times, such as information collected by us online and offline, can be matched and used in accordance with the Law and this Information Text. In this context, your personal data will be collected in order to be processed within the framework of the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law and in line with the legal reasons and purposes stated in this Information Text.
(4) Purposes of Processing Your Personal Data
Purposes of processing your personal data; To ensure the execution of the contracts established between you and the company during your purchase of any goods or services from our company or your participation in its campaigns and/or for other reasons, to comply with the information storage, reporting and information obligations stipulated by the administrative units; To be able to offer our products/services requested by you, to get to know our customers within the information you have approved to be processed and to increase the quality of communication/service, to ensure the availability of the right product, to continue the commercial relationship, to provide statistical information or campaign and updated product information in order to increase the quality of service we offer to our customers, to promote To use it for marketing and communication purposes, such as, and to send you commercial electronic messages if you have given your consent.
In any case, all your data that you may give to our Company in accordance with both the distance sales contract and the circumstances specified in the legislation will be processed only in accordance with the relevant legislation and/or the scope of the consent you have given for the collection of your data.
(5) Your rights
As a customer, within the scope of Article 11 of the Law on Protection of Personal Data, you can express your rights and requests regarding the implementation of the Law by requesting to receive the signed copy in person or through a notary public at "Flatofis Building, Otakçılar Caddesi, Number 78, Ground Floor, E Blok, Interior" By mailing it to the address "Kapı Number 99, Eyüp 34050 Istanbul / Türkiye" or;
By signing with the Applicant's "secure electronic signature" as defined in the Electronic Signature Law No. 5070; kingpazarlama@hs01.kep.tr You can send it to the relevant e-mail address or via our e-mail address: kvkk@king.com.tr. If you submit your requests to our company, your request will be finalized free of charge within 30 days at the latest, depending on the nature of the request. If your request is answered in writing, in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, no fee will be charged for the first 10 (ten) pages, and 1 TL processing fee will be charged for each page over 10 (ten) pages. If the answer to your application is given on a recording medium such as a CD or flash memory, you will be charged a fee equal to the cost of the recording medium.
In addition, in accordance with Article 4 of the KVKK, KING has the obligation to keep your personal data accurate and up-to-date. In this context, in order for KİNG to fulfill its obligations arising from the current legislation, our customers are required to share accurate and up-to-date data with KİNG. If your processed data is changed in any way, write "Updating My Personal Data" in the subject line. kvkk@king.com.tr We kindly ask you to send your update via email to the address.
(6) Storage and destruction:
Your personal data processed within the scope of this Information Text will be stored for the period required for the purpose of processing, provided that the legal retention period is not exceeded, and will be destroyed when this period expires.
For your information.
DISTANCE SALES CONTRACT
- PARTIES
This Agreement has been signed between the following parties within the framework of the terms and conditions specified below.
A.'BUYER'; (hereinafter referred to as "BUYER" in the contract)
B.'SELLER'; (hereinafter referred to as "SELLER" in the contract)
AD- SOYAD:
ADDRESS:
By accepting this contract, the BUYER accepts in advance that if he approves the order subject to the contract, he will be obliged to pay the price subject to the order and additional fees, such as shipping fee and tax, if any, and that he has been informed about this.
- DEFINITIONS
In the implementation and interpretation of this agreement, the terms written below will express the written explanations opposite them.
MINISTER: Minister of Customs and Trade,
MINISTRY: Ministry of Customs and Trade,
LAW: Law on Consumer Protection No. 6502,
REGULATION: Distance Contracts Regulation (OG: 27.11.2014/29188)
SERVICE: The subject of any consumer transaction other than providing goods that are made or promised to be done in return for a fee or benefit,
SELLER: The company that offers goods to the consumer within the scope of its commercial or professional activities or acts on behalf or on behalf of the offerer of goods,
BUYER: Real or legal person who acquires, uses or benefits from a good or service for commercial or non-professional purposes,
SITE: The website of the SELLER,
ORDERER: The real or legal person who requests a good or service through the SELLER's website,
PARTIES: SELLER and BUYER,
CONTRACT: This agreement concluded between the SELLER and the BUYER,
GOODS: It refers to the movable goods subject to shopping and software, sound, image and similar intangible goods prepared for use in electronic environment.
- SUBJECT
This Agreement regulates the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts regarding the sale and delivery of the product whose qualifications and sales price are specified below, which the BUYER ordered electronically through the SELLER's website.
The prices listed and announced on the site are the sales price. Declared prices and promises are valid until updated or changed. Prices announced periodically are valid until the end of the specified period.
- SELLER INFORMATION
- BUYER INFORMATION
Person to be delivered
Delivery address
phone
Fax
Email/username
- PRODUCT/PRODUCTS INFORMATION OF THE CONTRACT
6.1. The basic features (type, quantity, brand/model, color, quantity) of the Good/Product(s)/Service are published on the SELLER's website. If a campaign has been organized by the seller, you can review the basic features of the relevant product during the campaign. It is valid until the campaign date.
6.2. The prices listed and announced on the site are the sales price. Declared prices and promises are valid until updated or changed. Prices announced periodically are valid until the end of the specified period.
6.3. The sales price of the goods or services subject to the contract, including all taxes, is shown below.
Product DescriptionQuantityUnit PriceSubtotal
(VAT Included)
Shipping Amount
Total :
Payment Method and Plan
Delivery address
Person to be delivered
Billing address
Order Date
Delivery date: within 9 days
Delivery method
6.4. The shipping fee, which is the cost of shipping the product, will be paid by the SELLER.
- BILLING INFORMATION
Name/Surname/Title
Address
phone
Fax
Email/username
Invoice delivery: The invoice will be delivered together with the order to the invoice address during order delivery.
- RULES REGARDING SECURITY-PRIVACY, PERSONAL DATA, ELECTRONIC COMMUNICATIONS AND INTELLECTUAL AND INDUSTRIAL PROPERTY
The privacy rules-policy and conditions, the current principles of which are stated below, apply to the protection, confidentiality, processing-use, communications and other matters of information on the WEBSITE.
8.1. Necessary precautions for the security of the information and transactions entered by the BUYER on the WEBSITE have been taken within the system infrastructure of the SELLER, within the scope of today's technical possibilities, according to the nature of the information and transaction. However, since the information in question is entered from the BUYER's device, it is the BUYER's responsibility to take the necessary precautions, including those regarding viruses and similar harmful applications, to ensure that it is protected by the BUYER and cannot be accessed by unrelated persons.
8.2. In addition to and confirming the permissions-approvals regarding personal data and commercial electronic communications given by the BUYER in other ways; The SELLER uses the information obtained during the BUYER's membership and shopping on the WEBSITE to provide electronic and electronic information for the purpose of providing various products/services and all kinds of information, advertising-promotion, communication, promotion, sales, marketing, store card, credit card and membership applications. For other commercial-social communications, it can be recorded indefinitely or for a period to be determined by the specified ones and their successors, stored in printed/magnetic archives, updated and shared when deemed necessary, can be transferred, transferred, used and processed in other ways. These data may also be forwarded to the relevant Authorities and Courts when required by law. BUYER consents and allows the use, sharing, processing of his current and new personal and non-personal information, in accordance with the legislation on the protection of personal data and electronic commerce legislation, within the scope above, and to make commercial and non-commercial electronic communications and other communications.
8.3. BUYER may stop data use and processing at any time by reaching the SELLER through the specified communication channels and/or communications by legally reaching the SELLER through the same channels or by using the right of rejection in the electronic communications sent to him. According to the BUYER's clear notification on this matter, personal data processing and/or communications to the party are stopped within the legal maximum period; In addition, if he wishes, his information, other than what is legally required and/or possible to be preserved, will be deleted from the data recording system or anonymized so that his identity cannot be determined. If the BUYER wishes, the transactions related to the processing of his personal data, the persons to whom it is transferred, correction of it if it is incomplete or inaccurate, notification of the corrected information to the relevant third parties, deletion or destruction of the data, objection to the emergence of a result against him by analyzing it with automatic systems, objection to the emergence of a result against him, the data being contrary to the law. You can always contact the SELLER through the above communication channels and get information on issues such as compensation in case of loss due to processing. Applications and requests regarding these matters will be fulfilled within the legal maximum periods or may not be accepted after the legal justification is explained to the party.
8.4. Regarding all kinds of information and content of the WEBSITE and their arrangement, revision and partial/full use; Except for those belonging to other third parties according to the agreement of the SELLER; All intellectual-industrial rights and property rights belong to the SELLER.
8.5. SELLER reserves the right to make any changes it may deem necessary regarding the above issues; These changes become valid as soon as they are announced by the SELLER on the WEBSITE or other appropriate methods.
8.6. Other sites accessed from the WEBSITE have their own privacy-security policies and terms of use, and the SELLER is not responsible for any disputes that may arise and their negative consequences.
- GENERAL PROVISIONS
9.1. BUYER accepts, declares and undertakes that he/she has read the preliminary information regarding the basic characteristics of the product subject to the contract, sales price and payment method and delivery on the SELLER's website, and has given the necessary confirmation electronically. BUYER's; He/she accepts, declares and undertakes that he / she confirms the Preliminary Information electronically and obtains the address to be given by the SELLER to the BUYER before the establishment of the distance sales contract, the basic features of the ordered products, the price of the products including taxes, and the payment and delivery information accurately and completely. .
9.2. Each product subject to the contract is delivered to the BUYER or the person and/or organization at the address indicated by the BUYER within the period specified in the preliminary information section on the website, depending on the distance of the BUYER's residence, provided that it does not exceed the legal period of 30 days. If the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.
9.3. SELLER undertakes to deliver the product subject to the contract completely, in accordance with the qualifications specified in the order, and with warranty documents, user manuals, if any, and the information and documents required for the job, and to perform the job within the principles of accuracy and honesty, free from any defects, in accordance with the requirements of legal legislation, in accordance with the standards. accepts, declares and undertakes to maintain and improve the service quality, to show the necessary care and attention during the performance of the work, and to act with prudence and foresight.
9.4. The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining his express approval before the contractual performance obligation expires.
9.5. The SELLER accepts, declares and undertakes that if it becomes impossible to fulfill the product or service subject to the order and cannot fulfill its contractual obligations, it will notify the consumer in writing within 3 days from the date of learning of this situation, and will refund the total price to the BUYER within 14 days.
9.6. BUYER accepts, declares and undertakes that he/she will confirm this Agreement electronically for the delivery of the product subject to the contract, and that if the price of the product subject to the contract is not paid for any reason and/or is canceled in the bank records, the SELLER's obligation to deliver the product subject to the contract will end.
9.7. If the price of the product subject to the contract is not paid to the SELLER by the relevant bank or financial institution as a result of unfair use of the BUYER's credit card by unauthorized persons after the delivery of the product subject to the contract to the BUYER or to the person and/or organization at the address indicated by the BUYER, the BUYER shall purchase the product subject to the contract. He accepts, declares and undertakes that he will return it to the SELLER within 3 days, at the shipping expense of the SELLER.
9.8. The SELLER accepts, declares and undertakes to notify the BUYER of the situation if it cannot deliver the product subject to the contract within the time limit due to force majeure situations that develop beyond the will of the parties, are unforeseen and prevent and/or delay the parties from fulfilling their obligations. The BUYER also has the right to request from the SELLER to cancel the order, replace the product subject to the contract with a similar one, if any, and/or postpone the delivery period until the hindering situation disappears. If the order is canceled by the BUYER, for the payments made by the BUYER in cash, the product amount will be paid in cash and in lump sum within 14 days. For payments made by the BUYER by credit card, the product amount will be returned to the relevant bank within 14 days after the order is canceled by the BUYER. BUYER warns that the average process for the bank to reflect the amount returned to the credit card by the SELLER to the BUYER's account may take up to 2 to 3 weeks, and since the reflection of this amount to the BUYER's accounts after the refund to the bank is entirely related to the bank transaction process, the BUYER should contact the SELLER for possible delays. accepts, declares and undertakes that it cannot be held responsible.
9.9. SELLER's communication, marketing, notification and communications through letters, e-mails, SMS, telephone calls and other means through the address, e-mail address, landline and mobile phone lines and other contact information specified by the BUYER in the site registration form or updated by him later. has the right to reach the BUYER for other purposes. By accepting this contract, the BUYER accepts and declares that the SELLER may engage in the above-mentioned communication activities towards him/her.
9.10. BUYER will inspect the goods/services subject to the contract before receiving them; dents, broken, packaging torn, etc. Damaged and defective goods/services will not be received from the cargo company. The goods/services received will be deemed to be undamaged and intact. The BUYER is responsible for carefully protecting the goods/services after delivery. If the right of withdrawal is to be used, the goods/services should not be used. The invoice must be returned.
9.11. If the BUYER and the credit card holder used during the order are not the same person, or if a security vulnerability is detected in the credit card used in the order before the product is delivered to the BUYER, the SELLER shall provide the identity and contact information of the credit card holder, the previous month's statement of the credit card used in the order. or may request the BUYER to submit a letter from the card holder's bank stating that the credit card belongs to him/her. The order will be frozen until the BUYER provides the information/documents subject to the request, and if the said requests are not met within 24 hours, the SELLER has the right to cancel the order.
9.12. BUYER declares and undertakes that the personal and other information provided while subscribing to the SELLER's website is accurate, and that the SELLER will compensate all damages that the SELLER may incur due to the untruth of this information, immediately, in cash and in lump sum, upon the first notification of the SELLER.
9.13. BUYER accepts and undertakes to comply with the legal regulations and not to violate them while using the SELLER's website. Otherwise, all legal and criminal liabilities that may arise will be entirely and exclusively binding on the BUYER.
9.14. BUYER cannot use the SELLER's website in any way that disrupts public order, is against general morality, disturbs or harasses others, for an unlawful purpose, or in a way that violates the material and moral rights of others. In addition, the member cannot engage in any activity (spam, virus, trojan horse, etc.) that prevents or makes it difficult for others to use the services.
9.15. Links may be provided through the SELLER's website to other websites and/or other content that are not under the SELLER's control and/or owned and/or operated by other third parties. These links are placed to provide ease of navigation to the BUYER and do not support any website or the person operating that site and do not constitute any warranty for the information contained in the linked website.
9.16. The member who violates one or more of the articles listed in this contract will be personally and criminally and legally responsible for this violation and will keep the SELLER free from the legal and criminal consequences of these violations. Moreover; Due to this violation, if the incident is referred to the legal field, the SELLER reserves the right to claim compensation against the member for non-compliance with the membership agreement.
- RIGHT OF WITHDRAWAL
10.1. BUYER; In case the distance contract is related to the sale of goods, the person may exercise his right of withdrawal from the contract by rejecting the goods within 14 (fourteen) days from the date of delivery of the product to himself or to the person/organization at the address indicated, without assuming any legal or criminal liability and without giving any justification, provided that he notifies the SELLER. In distance contracts for service provision, this period starts from the date the contract is signed. The right of withdrawal cannot be exercised in service contracts where the performance of the service begins with the approval of the consumer before the right of withdrawal expires. Expenses arising from the exercise of the right of withdrawal belong to the SELLER. By accepting this contract, the BUYER accepts in advance that he has been informed about the right of withdrawal.
10.2. In order to exercise the right of withdrawal, written notification must be made to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days and the product must not be used within the framework of the "Products for which the Right of Withdrawal cannot be Exercised" provisions set out in this contract. If this right is exercised,
- a) The invoice of the product delivered to the third party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it. Order returns whose invoice is issued on behalf of institutions cannot be completed unless the RETURN INVOICE is issued.)
- b) Return form,
- c) The products to be returned must be delivered complete and undamaged, including their box, packaging and standard accessories, if any.
- d) The SELLER is obliged to return the total price and the documents that put the BUYER in debt to the BUYER within a period of 10 days at the latest after receiving the notice of withdrawal, and to return the goods within 20 days.
- e) If there is a decrease in the value of the goods or a return becomes impossible due to a reason arising from the BUYER's fault, the BUYER is obliged to compensate the SELLER's damages in proportion to the fault. However, the BUYER is not responsible for any changes or deteriorations that occur due to the improper use of the goods or product within the right of withdrawal period.
- f) If the campaign limit amount set by the SELLER falls below due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.
- PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED
Underwear bottoms, swimsuits and bikini bottoms, make-up materials, disposable products, goods prepared in line with the BUYER's request or clearly personal needs and that cannot be sent back, goods that are in danger of rapid deterioration or that may expire, are delivered to the BUYER. Products that are not suitable for return in terms of health and hygiene if the packaging is opened by the BUYER after delivery, products that are mixed with other products after delivery and cannot be separated due to their nature, goods related to periodicals such as newspapers and magazines, except those provided within the scope of the subscription agreement, Electronic In accordance with the Regulation, it is not possible to return services performed instantly in the environment or intangible goods delivered instantly to the consumer, audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, if their packaging has been opened by the BUYER. In addition, it is not possible to exercise the right of withdrawal regarding services that started to be performed with the approval of the consumer before the right of withdrawal expires, in accordance with the Regulation.
Cosmetics and personal care products, underwear products, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes, and stationery consumables (toner, cartridges, ribbons, etc.) must be returned in unopened, untested, intact packaging. and they must be unused.
- DEFAULT AND LEGAL CONSEQUENCES
BUYER accepts, declares and undertakes that in case of default when making payment transactions by credit card, he will pay interest within the framework of the credit card agreement between the cardholder and the bank and will be responsible to the bank. In this case, the relevant bank may take legal action; may demand the expenses and attorney's fees that may arise from the BUYER, and in any case, in case of default due to the BUYER's debt, the BUYER accepts, declares and undertakes to pay the loss and damage suffered by the SELLER due to the delayed performance of the debt.
- COMPETENT COURT
Complaints and objections in disputes arising from this contract will be made to the arbitration committee or consumer court on consumer issues in the place where the consumer resides or where the consumer transaction is made, within the monetary limits specified in the Law.
- FORCE
When the BUYER makes the payment for the order placed on the Site, he/she is deemed to have accepted all the terms of this agreement. The SELLER is obliged to make the necessary software arrangements to obtain confirmation that this contract has been read and accepted by the BUYER on the site before the order is placed.
SALES PERSON:
BUYER:
HISTORY:
