Frequently Asked Questions

Is the King brand a local brand?

Yes. King electrical home appliances brand is a brand established entirely with domestic capital.

When was King founded?

King electrical appliances was founded in 1953.

How many years of warranty is King Electrical Home Appliances?

King electrical appliances have warranty periods of 2, 3 and 4 years, depending on the product.

How many authorized services does King Electrical Home Appliances have across Türkiye?

King electrical home appliances have 300 authorized services throughout Türkiye.

In which provinces across Türkiye does King Electrical Home Appliances have services?

King electrical home appliances have 1 or more authorized services in almost all provinces throughout Türkiye.

What should I do if the product I receive is defective or damaged? 

If the product you purchased turns out to be damaged or defective, you can report the issue by calling our customer service or take the product to the nearest authorized service.

In what cases will my product be out of warranty?

In case of unconscious and unintended use of the product, damage caused by the user and/or intervention by a service or person other than our authorized services, the warranty will not be covered.

When I send my product to the authorized service under warranty, how many days will it take to receive it?

Your product will reach you within a maximum of 14 business days.

Can I install a product that requires assembly, such as a water heater, myself?

No. Installation of products that require assembly must be done by King authorized services.