Distance Sales Agreement

This Contract has been signed between the parties below under the terms and conditions specified below.

A. 'BUYER'; (hereinafter referred to as "BUYER" in the contract)

B. 'SELLER'; (hereinafter referred to as "SELLER" in the contract)

NAME - SURNAME:

ADDRESS:

By accepting this contract, the BUYER hereby agrees in advance that if they approve the order subject to the contract, they will be obliged to pay the price of the order and any additional fees such as shipping costs and taxes, and that they have been informed about this.

In the implementation and interpretation of this contract, the terms written below shall represent the explanations written opposite them.

MINISTER: Minister of Customs and Trade,

MINISTRY: Ministry of Customs and Trade,

LAW: Law No. 6502 on the Protection of the Consumer,

REGULATION: Distance Contracts Regulation (Official Gazette: 27.11.2014/29188)

SERVICE: Any consumer transaction other than the provision of goods made or promised to be made for a fee or benefit,

SELLER: The company that offers goods to the consumer within the scope of commercial or professional activities or acts on behalf or account of the one offering goods,

BUYER: The natural or legal person who acquires, uses, or benefits from a good or service for non-commercial or non-professional purposes,

SITE: The website belonging to the SELLER,

ORDERER: The natural or legal person who requests a good or service through the website belonging to the SELLER,

PARTIES: SELLER and BUYER,

CONTRACT: This contract concluded between SELLER and BUYER,

GOODS: Refers to movable property subject to purchase and software, audio, video, and similar intangible goods prepared for use in electronic environments.

This Agreement regulates the rights and obligations of the parties regarding the sale and delivery of the product, the specifications and sales price of which are specified below, which the BUYER orders electronically through the SELLER's website, in accordance with the provisions of Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts.

The prices listed and announced on the site are the sales prices. The announced prices and promises are valid until updated and changed. Prices announced for a limited time are valid until the end of the specified period.

Title: King Small Home Appliances ( www.king.com.tr )

Address: Otakçılar Street, Defterdar neighborhood, flat office 34050 Istanbul

Phone: 02125445152

Email: web@king.com.tr

Person to be delivered

Delivery Address:

Phone: 

Name:

   

Name/Surname/Title:

Phone:

Email:

1. The basic features of the goods/product/products/service (type, quantity, brand/model, color, quantity) are published on the SELLER's website. If a campaign has been organized by the seller, you can review the basic features of the relevant product during the campaign period. It is valid until the campaign date.

7.2. The prices listed and announced on the site are the sales prices. The announced prices and promises are valid until updated and changed. Prices announced for a limited time are valid until the end of the specified period.

7.3. The total sales price including all taxes for the goods or services subject to the contract is shown below.

Product Description Quantity Unit Price Subtotal

  

Name/Surname/Title:  

Address:  

Phone:

Email / username:

Invoice delivery: Invoice will be delivered to the invoice address together with the order during order delivery

will be delivered.

9.1. BUYER accepts, declares, and undertakes that they have read and are informed about the basic characteristics, sales price, payment method, and preliminary information regarding delivery of the product subject to the contract on the SELLER's website, and have given the necessary confirmation electronically. BUYER also accepts, declares, and undertakes that by confirming the Preliminary Information electronically, before the establishment of the distance sales contract, they have correctly and completely obtained the address to be provided by the SELLER, the basic features of the ordered products, the prices including taxes, and payment and delivery information.

9.2. Each product subject to the contract is delivered to the BUYER or the person and/or organization at the address indicated by the BUYER within the period specified in the preliminary information section on the website, depending on the distance to the BUYER's residence, provided that it does not exceed the 30-day legal period. If the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.

9.3. SELLER accepts, declares, and undertakes to deliver the product subject to the contract completely, in accordance with the specifications stated in the order, and if available, with warranty certificates, user manuals, and necessary information and documents required by the job, to perform the work in accordance with legal regulations, free from any defects, in compliance with standards, based on principles of accuracy and honesty, to maintain and improve service quality, to show necessary care and attention during the performance of the work, and to act with caution and foresight.

9.4. SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining explicit approval before the performance period of the contractual obligation expires.

9.5. SELLER accepts, declares, and undertakes that if it becomes impossible to fulfill the ordered product or service and the SELLER cannot fulfill the contractual obligations, they will notify the consumer in writing within 3 days from the date they learn of this situation and refund the total amount to the BUYER within 14 days.

9.6. BUYER accepts, declares, and undertakes that they will confirm this Contract electronically for the delivery of the product subject to the contract, and in case the payment for the product subject to the contract is not made for any reason and/or is canceled in bank records, the SELLER's obligation to deliver the product subject to the contract will cease.

9.7. BUYER accepts, declares, and undertakes that if the credit card belonging to the BUYER is used unjustly by unauthorized persons after the delivery of the product subject to the contract to the BUYER or the person and/or organization at the address indicated by the BUYER, and the payment for the product subject to the contract is not made to the SELLER by the relevant bank or financial institution, the BUYER will return the product subject to the contract to the SELLER within 3 days with the shipping cost borne by the SELLER.

9.8. If the SELLER cannot deliver the product subject to the contract within the period due to force majeure events such as unforeseen circumstances beyond the parties' control that prevent and/or delay the parties from fulfilling their obligations, the SELLER agrees, declares, and undertakes to notify the BUYER of the situation. The BUYER has the right to request the cancellation of the order, replacement of the product subject to the contract with an equivalent if available, and/or postponement of the delivery period until the obstructive situation is resolved. In case of cancellation by the BUYER, if payment was made in cash, the product amount will be paid back to the BUYER in cash and in full within 14 days. If payment was made by credit card, the product amount will be refunded to the relevant bank within 14 days after the order is canceled by the BUYER. The BUYER acknowledges, declares, and undertakes that the average process for the refunded amount to be reflected in the BUYER's account by the bank after the refund to the credit card may take 2 to 3 weeks, and since the reflection of this amount in the BUYER's account after the refund to the bank is entirely related to the bank's processing time, the BUYER cannot hold the SELLER responsible for possible delays.

9.9. The SELLER has the right to contact the BUYER via letter, e-mail, SMS, phone call, and other means for communication, marketing, notification, and other purposes through the address, e-mail address, landline and mobile phone numbers, and other contact information specified by the BUYER in the site registration form or later updated by the BUYER. By accepting this contract, the BUYER acknowledges and declares that the SELLER may engage in the aforementioned communication activities directed at them.

9.10. The BUYER shall inspect the goods/services subject to the contract before taking delivery; damaged and defective goods/services such as dented, broken, torn packaging, etc., will not be accepted from the cargo company. It will be assumed that the goods/services received are undamaged and intact. The obligation to carefully preserve the goods/services after delivery belongs to the BUYER. If the right of withdrawal is to be exercised, the goods/services must not be used. The invoice must be returned.

9.11. If the credit card holder used during the order is not the same person as the BUYER or if a security vulnerability related to the credit card used in the order is detected before the product is delivered to the BUYER, the SELLER may request the BUYER to present the identity and contact information of the credit card holder, the previous month's statement of the credit card used in the order, or a letter from the cardholder's bank confirming that the credit card belongs to them. The order will be frozen until the BUYER provides the requested information/documents, and if these requests are not met within 24 hours, the SELLER has the right to cancel the order.

9.12. The BUYER declares and undertakes that the personal and other information provided when registering on the SELLER's website is accurate, and that he/she will immediately, in cash and in full, compensate the SELLER for all damages suffered due to the inaccuracy of this information upon the SELLER's first notification.

9.13. The BUYER undertakes and agrees from the outset to comply with the provisions of the legal legislation while using the SELLER's website and not to violate them. Otherwise, all legal and criminal liabilities arising shall be entirely and exclusively binding on the BUYER.

9.14. The BUYER may not use the SELLER's website in any way that disrupts public order, is contrary to general morality, disturbs or harasses others, for illegal purposes, or infringes on the material and moral rights of others. Additionally, the member may not engage in activities that prevent or hinder others from using the services (spam, virus, trojan horse, etc.).

9.15. Links to other websites and/or other content owned and/or operated by third parties not under the control of the SELLER may be provided through the SELLER's website. These links are placed to facilitate navigation for the BUYER and do not support any website or the person operating that site, nor do they constitute any guarantee regarding the information contained on the linked website.

9.16. The member who violates one or more of the articles listed in this contract shall be personally liable criminally and legally for this violation and shall hold the SELLER harmless from the legal and criminal consequences of these violations. Furthermore; due to this violation, if the matter is brought to the legal domain, the SELLER reserves the right to claim compensation from the member for non-compliance with the membership contract.

10.1. BUYER; in case the distance contract concerns the sale of goods, may exercise the right of withdrawal by rejecting the goods without assuming any legal or criminal liability and without giving any reason, provided that it notifies the SELLER within 14 (fourteen) days from the date of delivery of the product to himself/herself or to the person/organization at the address indicated. In distance contracts related to the provision of services, this period starts from the date the contract is signed. Before the withdrawal period expires, the right of withdrawal cannot be used in service contracts where the service has started with the consumer's consent. The costs arising from the exercise of the right of withdrawal belong to the SELLER. By accepting this contract, the BUYER acknowledges in advance that he/she has been informed about the right of withdrawal.

10.2. To exercise the right of withdrawal, a written notification must be made to the SELLER by registered mail with return receipt, fax, or email within 14 (fourteen) days, and the product must not have been used within the scope of the "Products for Which the Right of Withdrawal Cannot Be Used" provisions regulated in this contract. In case of exercising this right,

a) Invoice of the product delivered to the 3rd party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution during the return. Returns of orders invoiced on behalf of institutions cannot be completed unless a RETURN INVOICE is issued.)

b) Return form,

c) The products to be returned must be delivered completely and undamaged with their box, packaging, and standard accessories, if any.

d) The SELLER is obliged to refund the total amount and documents obligating the BUYER within 10 days at the latest from the receipt of the withdrawal notice and to receive the goods within 20 days.

e) If there is a decrease in the value of the goods due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's damages proportionate to the fault. However, the BUYER is not responsible for changes and deteriorations caused by proper use of the goods or products within the withdrawal period.

f) If the campaign limit amount arranged by the SELLER falls below due to the exercise of the right of withdrawal, the discount amount used within the campaign will be canceled.

Under the request of the BUYER or explicitly for personal needs, underwear bottom pieces, swimwear and bikini bottoms, makeup products, disposable items, goods that are perishable or may expire, products that are not suitable for return due to health and hygiene reasons if the packaging is opened by the BUYER after delivery, products that mix with other products after delivery and cannot be separated by nature, goods related to periodicals such as newspapers and magazines except those provided under the Subscription agreement, services performed instantly in electronic environment or intangible goods delivered instantly to the consumer, as well as audio or video recordings, books, digital content, software programs, data recording and storage devices, computer consumables, if their packaging has been opened by the BUYER, their return is not possible according to the Regulation. Also, the right of withdrawal cannot be exercised for services started with the consumer's consent before the withdrawal period expires according to the Regulation.

Cosmetic and personal care products, underwear, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs, and tapes, as well as stationery consumables (toner, cartridge, ribbon, etc.) must have their packaging unopened, untested, undamaged, and unused to be returnable.

If the RECIPIENT makes payment transactions by credit card and defaults, they accept, declare, and undertake that they will pay interest within the framework of the credit card agreement between the cardholder and the bank and will be responsible to the bank. In this case, the relevant bank may take legal action; may claim the resulting expenses and attorney fees from the RECIPIENT, and in any case, if the RECIPIENT defaults on their debt, the RECIPIENT accepts, declares, and undertakes to pay the damages and losses incurred by the SELLER due to the delayed fulfillment of the debt.

In disputes arising from this agreement, complaints and objections will be made to the consumer arbitration committee or consumer court located in the consumer's place of residence or where the consumer transaction took place, within the monetary limits specified in the law below. Information regarding the monetary limit is as follows:

Effective from 01/01/2017, for applications to consumer arbitration committees in 2017, the value is:

a) In disputes under 2,400 (two thousand four hundred) Turkish Lira, district consumer arbitration committees,

b) In disputes between 2,400 (two thousand four hundred) Turkish Lira and 3,610 (three thousand six hundred ten) Turkish Lira in provinces with metropolitan status, provincial consumer arbitration committees,

c) In disputes under 3,610 (three thousand six hundred ten) Turkish Lira in the centers of provinces that do not have metropolitan status, provincial consumer arbitration committees,

ç) In disputes between 2,400 (two thousand four hundred) Turkish Lira and 3,610 (three thousand six hundred ten) Turkish Lira in districts affiliated with provinces that do not have metropolitan status, provincial consumer arbitration committees are authorized.

This Agreement is made for commercial purposes.

The RECIPIENT is deemed to have accepted all the terms of this agreement when making the payment for the order placed through the Site. The SELLER is obliged to make the necessary software arrangements to obtain confirmation that this agreement has been read and accepted by the RECIPIENT on the site before the order is fulfilled.

SELLER :  King Small Home Appliances 

EMAIL : web@king.com.tr 

www.king.com.tr

 

RECIPIENT :